Privacy policy

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Privacy policy

Wire Portugal is responsible for the website available at the domain as well as the respective subdomains. The security and privacy of the personal data of its associates and registered and unregistered users (hereinafter referred to as users) are aspects that assume crucial importance for Wire Portugal. Wire Portugal commits to the best efforts in observing the principles of data protection, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), and other complementary legislation.

Please read the following text to understand and become aware of how the personal data provided by the associates and users - personal data subjects - will be treated by Wire Portugal, thus giving their consent in an informed and clarified manner.

Wire Portugal reserves the right to change the privacy policy. Whenever there is any change, users will be notified electronically of the change and the content of this change.

In case of doubt or for any questions you can contact us by email


In order to improve the service offered to all users, in terms of news, training, advertising or any other related service, Wire Portugal processes the data of its users. This document aims to clarify which data of our users are subject to processing, as well as the rights to which they are entitled.


Wire Portugal is solely responsible for the processing of personal data carried out on one of its websites. If the User chooses a payment system that involves third-party entities (Visa, Mastercard ), these entities will be provided with the personal data necessary to validate and execute the chosen payment method.


Personal data

All data processed by Wire Portugal is based on a contract or on the consent of the data subject. The personal data are provided freely and voluntarily by the User - the owner of the personal data - who consents to such processing when subscribing and/or registering at https:// or any of its subdomains (jointly, the 'websites') in order to access the good and/or service requested.

Website registration

The consent of the data subject through online registration shall be given by validating one or more options, as the case may be, through the selection of different technical parameters and by filling in the various fields, positive and unequivocal acts of the will of the data subject.

When a User registers on the Wire Portugal websites, they may be asked for their name, profession, company and contacts, namely their address, telephone number and e-mail address. A password may also be requested.

In observance of the principles of proportionality and necessity, Wire Portugal will make an analysis on a case-by-case basis, adjusting the need to process personal data to the provision of the different services. There will be cases in which only the name and e-mail address will be requested.

No personal data other than those listed here will be processed and under no circumstances will sensitive data be processed.

Other information collected

Wire Portugal automatically collects information whenever someone visits its websites. Wire Portugal obtains information from your computer and places a cookie (a small package of information about you) on your computer when you visit their website. This information is not supplied by you - it is gathered automatically as a means of facilitating website links and usage.

We use cookies and other similar technologies to facilitate and record which services you use on the websites. These technologies may also be used when HTML emails are sent.

Cookies and other internet technologies

We collect information from your computer for the purpose of evaluating the effectiveness of the content of our websites and your use of them. This data allows us to improve the use of the websites, or optimize the navigation of users of the websites and develop programs and content according to the interests of the users of the websites.

Wire Portugal uses three types of cookies:

- Simple cookies: These types of cookies are used to track the User's journey through the website during a visit to the website. These cookies are necessary for the website to function efficiently, but are not used to identify you personally. Simple cookies are temporary and are automatically deleted when the User leaves the website.

- Persistent cookies: This type of cookies is used to identify Users whenever they use the website. These cookies are not essential to the proper functioning of the website, but may optimise its use. We do not collect personal data with these cookies, but a unique number is assigned to the user when the user enters the Wire Portugal websites. Persistent cookies remain on the computer until deleted by the User.

- Other cookies or third party cookies: other companies and services use our websites for advertising purposes. You may occasionally receive cookies from these companies/services. We have no control over the sending of these cookies.

Your computer browser or other installed software may restrict the use of plain cookies, persistent cookies or any other type of cookie. If you choose not to allow simple cookies, you may not be able to use our websites or certain features of our HTML emails.

Both first-party and persistent cookies may be used in the emails we send.

In addition to cookies, some of our web pages and HTML messages incorporate 'pixel tags' that allow us to track Users' movements around our websites and the recipients of our communications. These tags are used to collect non-personally identifiable information that helps us determine popular destinations, among other things.

Information relating to User's computer

Wire International obtains technical information from your computer whenever you request a page while visiting Wire International's websites. This information is obtained through the User's browser and may include different data, such as: IP address, operating system used, Internet search software (e.g. Internet Explorer, Google Chrome, Mozilla Firefox, Safari), screen resolution and referring websites.

Notifications by e-mail

By registering on our websites you can consent to information about surveys, events, special promotions, and other offers from Wire Portugal or its marketing partners being sent to your email address. The user can at any time decide not to receive this information by simply notifying Wire Portugal by email of this intention.

Transfer of collected data

Wire Portugal will not sell, rent, share or give away the personal data provided by its users.

Except in cases of data sharing, where the User expressly authorizes such sharing or when such sharing is required by law.


The Wire Portugal websites contain links to other Internet sites that are not governed by the Wire Portugal privacy policy. By clicking these links and navigating to other Internet sites, Wire Portugal's privacy practices no longer apply. We therefore recommend that you read the privacy policies of those other sites carefully.


Wire Portugal takes the necessary and legally required precautions to ensure the protection of personal data of its users through its websites. These precautions ensure the online and offline security of that information.

To protect the privacy of the User, we adopt the necessary measures to verify their identity, before allowing access to personal data or making any corrections to them, for example, the indication of a password.

All our sites use SSL (Security Sockets Layer), also known as HTTPS, which protects the transmission of all data over the internet, thus ensuring that the risk of data interception during communication is completely eliminated.


At any time it is guaranteed to Users, as holders of personal data, the right to access, rectification or erasure, limitation of treatment and opposition to the processing of their personal data by simple communication of intent, via e-mail or by post to Rua Tierno Galvan, nº 3 - 6th floor - Room 607 | 1070-274 Lisbon.

Wire Portugal will reply promptly to any contact, within a period never exceeding thirty days.

Wire Portugal commits itself to the effort of trying to ensure that the personal data of users are complete and as correct and updated as possible, contributing to its proper use.

As a registered member of our websites you may receive via e-mail information about our products or services, updates to our websites, specific advertising and promotions, as well as special offers, promotions, events and other opportunities available on Wire Portugal's websites. At any time you may decide not to receive further information from Wire Portugal. In such a case, you can unsubscribe from receiving promotional messages by sending an email to or by post to Rua Tierno Galvan, nº 3 - 6º piso - Sala 607 | 1070-274 Lisboa.

If you have any questions about our Privacy Policy, please contact us at